Senior AI Solutions Architect for Customer Experience
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Genesys is seeking a Principal AI Solutions Architect to own the architecture and end-to-end delivery of sophisticated IVR, routing, and AI-powered self-service solutions. You will translate complex CX requirements into scalable architectures, shaping outcomes across enterprise customers and partner teams.
This role blends hands-on development with architecture, consulting, and Agile leadership, influencing API usage and platform improvements.