Manager, Cloud Contact Center
2 days ago
Vancouver, British Columbia, Canada
TELUS Digital
Full-time
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TELUS Digital in Canada is seeking a Manager, Solutions Architecture for Amazon Connect to design and architect cloud contact centre solutions in support of the sales cycle.
You will lead pre-sales engagements, craft detailed architectures, coordinate with Sales and delivery teams, and stay current with Zendesk, AWS, and telecommunication technologies to deliver scalable, secure customer experiences.