Adobe Workfront Solution Architect Lead

3 hours ago

Calgary, Alberta, Canada Accenture PLC Full-time

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

Accenture Adobe Business Group. What Accenture does best is UNLEASH the powers of emotion, empathy, and excitement at an enterprise scale to create the best experiences on the planet— for our clients and their customers. Now more than ever, the future belongs to those who ignite and propel the human experience. Those who turn innovation into action. Powered by creativity. Fueled by data and technology. So, it only makes sense that we made ourselves experts at unleashing the power of Adobe, the world’s most advanced customer-experience company. By combining passion, data, design thinking, and a dedicated global team of marketers, strategists, and technologists, singularly focused on creating the best experiences, Accenture makes it possible to realize the true potential of the Adobe platform.

Job Description:

Accenture delivers full-stack Adobe solutions for brands that are looking to accelerate business growth through hyper-personalization and connected customer experiences. To deliver this and to help clients achieve rapid time-to-value from Adobe technology, we provide customer strategies, technology implementations, data management and storage solutions, business change management, user experience design and development, marketing activation and advanced analytics services.

We’re looking for an Adobe Workfront expert to join our team in a solution consulting role to help clients adopt the Adobe Marketing Cloud and support business transformations. This is a combined pre-sales and solution leadership role requiring a high level of technical platform knowledge, prior consulting experience, and the ability to lead complex, multi-stakeholder programs and senior client relationships.

Our Workfront Solutions Lead contributes to the business in three main areas:

  • Pre-sales Support - Working closely with our growth, alliances, and client service teams to help accelerate the sales process and onboard clients. This will include defining marketing technology strategies & solutions, roadmaps, budgets; as well as, writing proposal and SoWs.
  • Solution Leadership – Working with our clients in an advisory capacity to help them define solutions and accelerate delivery as a product owner, or work in support of a client product owner on large scale implementations and transformation programs.
  • Internal Capability Enablement – Working with our internal teams to help accelerate practice growth through knowledge sharing, service definition, training, and partner certification.

The Work

This role will include hands‑on delivery of solutions. As a solution lead you will act as a product owner, or work in support of a client product owner on large scale implementations and change management programs. Accountable to a program leadership team you will be responsible for the successful delivery of Workfront implementations as well as business enablement/change management programs. To help our teams achieve successful outcomes, you will need to maintain momentum across complex, multi-stakeholder engagements, make confident solution calls when requirements are ambiguous, and take personal ownership of delivery outcomes. Depending on engagement and phase, this will include:

  • Defining functional and technical solution architecture and working with project managers to shape the overall delivery approach.
  • Contribute to large scale programs that extend beyond Workfront or marketing technologies; such as, data platforms, analytics, experience platforms, creative/production services etc.
  • Support new business qualification so that we are focusing on the right types of opportunities.
  • Providing pre‑sales support for growth and client services teams including proposal writing, pitch delivery, and writing statements of work.
  • Leading multiple client engagements simultaneously while maintaining a high quality of work and client relationships.
  • Leading/supporting new Workfront implementations, from discovery through deployment.
  • Assessments of existing Workfront implementations and creating roadmaps for future development/refinement.
  • Owning business objectives and requirements during delivery and coordination of dependencies and priorities across multiple teams.
  • Organizing and facilitating discovery and requirement captu