Training Restaurant General Manager Ottawa
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Our Client: We proudly own and operate many restaurants across Canada and the United States. Known for our globally inspired menu, handcrafted cocktails, and vibrant atmosphere, we’re passionate about delivering memorable dining experiences for our guests. Our people are at the heart of everything we do, and we’re committed to developing strong leaders who thrive in hospitality. We have also pledged to being the most hospitality forward full service restaurant group in Canada and beyond.
Leadership & Team Development
Lead, coach, and mentor front-of-house managers and hourly team members.
Recruit, interview, hire, onboard, and train new employees.
Conduct performance reviews and ongoing coaching sessions.
Foster a positive, inclusive, and high-performance culture.
Ensure all team members embody the Moxies hospitality standards.
Guest Experience
Actively engage with guests and build relationships with regulars.
Resolve guest concerns professionally and efficiently.
Ensure every guest receives exceptional hospitality.
Monitor online reviews and guest feedback to identify opportunities for improvement.
Operations Excellence
Maintain exceptional standards of cleanliness, organization, and food safety.
Ensure compliance with company policies and local regulations.
Manage daily opening, shift management, and closing procedures.
Drive execution of service standards and operational systems.
Financial Performance
Support achievement of sales, labor, and profitability targets.
Manage scheduling to optimize labor efficiency.
Assist with inventory controls and cost management.
Analyze key performance indicators and implement action plans.
Community & Sales Growth
Build relationships with local businesses, hotels, concierges, residential buildings, and community organizations.
Support private dining, corporate events, and promotional initiatives.
Assist in executing local marketing strategies and community outreach programs.
Key Requirements
3+ years Leadership experience in a full-service restaurant or bar
Ability to champion, train and implement hospitality at the highest level
Strong financial management and cost-control skills
Excellent communication and leadership abilities
Proven leadership skills: desire to develop and motivate the people around you to always be their best
Energetic and positive
Strong patience and communication skills
Drive for continuous improvement
Committed to being inclusive and embracing diversity
Experience in leadership development an asset
Opportunities
Gain valuable leadership skills and experience
Grow your career in our rapidly expanding company
Cultivate your own development by working with senior leaders
Attend leadership development seminars and conferences
Learn about opportunities for taking part in new restaurant opens across Canada and the USA
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