Lead Solutions Architect

3 hours ago

Winnipeg, Manitoba, Canada ICBC (Insurance Corporation of British Columbia) Full-time
ICBC in North Vancouver, BC, is seeking a Solutions Architect Leader for Contact Centre Solutions to drive architecture for Genesys Cloud-based capabilities. You will translate business goals into scalable enterprise solutions, guiding cross-functional teams and external partners, with a focus on security, reliability, and performance. You’ll collaborate with business leaders to define scope, options, estimates, and timelines, while shaping a technology strategy and roadmaps for contact centre