Web Software Developer Intern

locationsToronto (Flexible)time typeFull timeposted onPosted 2 Days Agojob requisition idJR112214Be the one building AI-powered experiences where they matter mostAt Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.
We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027Role Overview:Build production-quality web experiences and backend services for Genesys Cloud Workforce Management (WFM), contributing to technology that supports billions of customer interactions globally. As a Web Software Developer Intern, you will help create the next generation of web user interfaces and cloud-based services while gaining hands-on experience with modern frontend technologies, Java, Clojure, and AWS. You will contribute throughout the software development lifecycle, including feature implementation, bug fixing, unit testing, automation, and peer review, with mentorship from experienced developers. The role provides practical exposure to engineering challenges involving usability, scalability, reliability, and cloud architecture while giving you opportunities to expand your full-stack development skills. At Genesys, you will collaborate with engineers who combine cloud and AI technologies to improve experiences for employees and the customers they serve.

Key Responsibilities
Develop production-quality web applications and backend services that enhance Genesys Cloud Workforce Management experiencesBuild responsive web user interfaces using modern JavaScript and TypeScript technologies with a focus on usability, quality, and maintainabilityImplement cloud-based functionality using AWS services to support scalable and reliable applicationsDeliver product enhancements and bug fixes while contributing unit tests and automation that strengthen software qualityCollaborate with developers through peer reviews, agile development practices, and technical problem solvingContribute across the software development lifecycle while building practical experience in frontend, backend, testing, and cloud developmentApply modern engineering tools and practices to improve code quality, development efficiency, and production readinessRequired

Qualifications:
Currently enrolled in computer science, computer engineering, software engineering, or a related disciplineKnowledge of developing responsive, single-page web applications using modern JavaScript libraries or frameworksFamiliarity with HTML, CSS, JavaScript, TypeScript, or comparable web development technologiesKnowledge of AWS technologies or fundamental cloud computing conceptsUnderstanding of software development fundamentals, including testing, debugging, or version controlStrong communication skills and the ability to collaborate effectively with othersInterest in contributing within an agile software development environment and learning from experienced engineersPreferred

Qualifications:
Exposure to frontend technologies and tools such as HTML5, CSS3, LESS, TypeScript, Knockout, Vue.js, Mocha, Chai, or WebpackFamiliarity with backend development using Java, Clojure, or similar programming languagesExposure to AWS services such as EC2, Lambda, DynamoDB, S3, or SQSFamiliarity with software development and delivery tools such as GitHub, Bitbucket, or Jenkins#LI-DNI#LI-DNPCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.$ -Working at GenesysAI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place t