Principal Product Manager

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT Lead the strategy, roadmap, and evolution of OpenText's collaboration ecosystem, including SharePoint Online, Microsoft Teams, OneDrive, and Exchange Online. With SharePoint as the primary focus, you'll drive enterprise-wide collaboration experiences, balancing user needs, security, reliability, and business value. This is a high-impact role that combines product leadership, technical expertise, and cross-functional influence to shape the future of digital collaboration at OpenText.

Why Join?

Own the vision and roadmap for Microsoft 365 collaboration platforms.

Drive enterprise-scale employee productivity and engagement.

Blend strategic leadership with hands-on technical problem solving.

Help build and scale the future collaboration experience across OpenText.

What The Role Offers

Own the product strategy, roadmap, and backlog for SharePoint Online, Microsoft Teams, OneDrive, and Exchange Online, aligning business needs, user feedback, governance requirements, and platform performance with measurable outcomes.

Lead the evolution of SharePoint as the enterprise collaboration and content management platform, driving information architecture, site standards, content lifecycle management, search, governance, and user experience improvements.

Define and implement collaboration strategies, lifecycle management, ownership models, and best practices across Teams, OneDrive, Outlook, and connected Microsoft 365 services.

Drive platform modernization, migrations, consolidations, integrations, automation initiatives, and reusable solutions that improve productivity, adoption, and operational efficiency.

Provide hands-on technical leadership through configuration, testing, troubleshooting, automation, remediation, and resolution of complex platform and integration challenges.

Partner closely with Operations to establish priorities, service standards, governance models, escalation processes, and continuous improvement practices while strengthening operational support capabilities.

Serve as the senior escalation owner for complex issues and critical incidents, leading root-cause analysis, remediation efforts, stakeholder communications, and long-term reliability improvements.

Collaborate with Security, Privacy, Compliance, Records Management, and AI teams to support governance, Microsoft Purview initiatives, content readiness, information protection, and risk mitigation.

Lead adoption, change management, employee enablement, and communication initiatives to maximize platform value, user engagement, and business outcomes.

Define success metrics for platform health, adoption, governance, service quality, storage consumption, licensing, cost optimization, business value, and future team growth and capability development.

What You Need To Succeed

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, with 10+ years of experience in enterprise technology, collaboration platforms, product management, or service ownership.

Proven product leadership experience, including roadmap ownership, prioritization, stakeholder management, strategic decision-making, and delivery of measurable business outcomes.

Deep expertise in SharePoint Online, including information architecture, site governance, document management, permissions, search, content lifecycle management, and collaboration best