Project Manager

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform. Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal. We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey. Key Responsibilities

Project Planning and Execution

Work with internal/external customer teams to assess business and implementation risks, guide the technical integration process, assist with technical problem solving, and manage internal resources to resolve various customer issues Coordinate project timelines, tasks, and development efforts with both the internal engineering team and customer teams to manage implementation projects and ensure we keep customers on plan and on schedule. Proactively identify and mitigate significant risks, unknowns, and hindrances to implementation plans Develop repeatable and scalable processes to improve project quality and delivery Manage several concurrent projects of differing sizes and complexity Build and maintain effective partnerships with key cross-functional leads Act as the point of contact in managing all planning and implementations through heavy engagement with the client Coordinate and report on implementations timelines, tasks, deliverables, and status’ with both internal and client project teams Implementation of Bank Onboards

Post contract overview sessions and communication workflow mapping Coordinate the customer support process and supporting creation of training material and articles Contribute to the internal knowledge base so you can share lessons learned with other resources Stay up to date on product knowledge and the functionality of product features Monitor and Control of Processes and Project

Tracks progress against milestones, budgetary guidelines, or other performance indicators, and prepares reports to for internal and external parties Maintains an awareness of internal processes and practices to influence the success of programs and initiatives. Updates project timelines as tasks complete, tracking progress against milestones and highlighting where items are starting to slip Develop repeatable and scalable processes to improve project quality and delivery Monitor and contribute on project tasks and hours to recognize maximum revenue each month Maintain alignment with Finance and Accounting in order to build on revenue recognition best practices Share product feedback with Product and Engineering teams to help improve the product Gather, document and verify customer solution requirements using detailed meeting notes, checklists & intake forms What you need

Education: Diploma in Business Administration or equivalent Experience: Approximately 2-3 years of Project Management Experience Able to maintain high-quality service delivery and documentation Self-driven, and able to work independently and with a team 1+ years of hands‑on implementation experience with SaaS application Ability to work in a fast-paced, deadline-driven start‑up environment Strong Communication skills (both written and oral) and presentation capabilities, with an ability to articulate complex technical information clearly Strong analytical skills to solve and model complex business requirements and make recommendations on best practices Preferred Requirements

Experience with Project Management tools such as Wrike, Jira, and Confluence Experience with Payments and API Integrations Experience with Accounting Systems Why Work With Us?

Visionary Team, Proven Results

Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision‑making processes required to lead a global, mature technology company. Accelerated Career Ownership & DEI Commitment

We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high-level of ownership and autonomy over complex, impactful projects. As FISPAN con