Parts and Service Representative

Are you looking for a career and challenges that are EXTRAORDINARY? You’ve found the right place  Groupe JLD-Laguë is one of the largest John Deere dealerships in Eastern Canada, with 19 locations across Quebec and Ontario. Recognized as a leader in sales and service, we pride ourselves on excellence.  Building warm, friendly, and genuine relationships with customers and colleagues in a welcoming work environment will be part of YOUR day-to-day. Exciting challenges will allow you to leverage your expertise, knowledge, and skills to find innovative solutions for OUR customers. You’ll also receive training on the biggest name in the agricultural, commercial, and residential equipment industry—JOHN DEERE You’ll be proud to contribute to essential work and to something bigger than yourself.   REGION: St-Hyacinthe, Ange-Gardien, Pike-River  QUALIFICATIONS (REQUIRED EXPERIENCE): Minimum of 5 years of experience as a Parts Clerk, Service Advisor, or Sales Representative.  Strong knowledge of John Deere equipment. Knowledge of the agricultural, commercial, and industrial sectors.  Strong sales and customer service skills.  Excellent communication, organizational, and follow-up skills. Professional approach focused on rigor, integrity, and results.  Self-reliance, strong sense of priorities, and ability to proactively manage a territory.  The position requires a high level of autonomy and the ability to become operational quickly in the field, which necessitates significant experience in a similar role.   WHAT YOU WILL DO: Actively travel your territory to meet clients on the road independently.  Conduct regular client visits to identify their parts and service needs.  Prospect new customers, develop business relationships, and grow the existing customer base.  Increase parts and service sales by proposing practical, tailored solutions.  Actively promote parts and service promotions, specials, and programs.  Maintain a sales- and service-oriented approach at all times: listen, advise, recommend, and close.  Follow up after major sales and repairs to maximize customer satisfaction.  Respond quickly and effectively to customer requests, questions, and concerns.  Plan and organize your visit schedule based on priorities, urgencies, and sales opportunities.  Maintain constant communication with parts clerks, service advisors, and parts and service managers.  Identify growth opportunities within your territory and share them with your supervisor.  Update customer profiles and equipment information.  Complete visit reports and ensure structured follow-up on actions.  Adhere to pricing policies and consult your supervisor for any special situations.  Participate in training to stay up to date on products, services, and best practices.  Provide branch or call center support when required.          WHAT WE OFFER YOU:  A base salary + bonus plan to reward your efforts and performance.  Group insurance after 3 months of employment for your peace of mind.  RRSP with employer contributions, so you can build your future while benefiting from company support, after 3 months of service. Workwear provided, so you’re always ready to take on the day in optimal conditions. Access to virtual healthcare, fully covered by the company, allowing you to consult a healthcare professional quickly and easily. An Employee and Family Assistance Program, covering all aspects of overall health, providing you with support whenever you need it. Exclusive discounts for you and your family, making your purchases more affordable Continuous training, with technical sessions led by our expert trainer and John Deere, ensuring you always stay ahead.  Join our team of over 550 employees and build your EXTRAORDINARY career—with us    #ind1