Director of Commercialization

Director of Commercialization & Operations Requisition ID: 241921 Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture. What Are We Working Towards Reporting to the VP of Digital Planning & Performance, the Director of Commercialization & Operations will support the growth ambition of the business. The Director will lead the digital commercialization agenda, driving cross‑functional alignment on go‑to‑market strategies, and represent Digital Channels in operational and commercialization governance forums. This role combines strategic vision, operational leadership, and cross‑functional execution to drive growth. Building leadership in the direct channel, optimizing client experience across digital platforms, and launching new features/products to differentiate in the marketplace. Commercialization accelerates growth through digital enablement for product/feature launch & GTM support, delivering operational excellence, and championing the voice of the employee. Responsibilities Commercialization and Go‑to‑Market Planning Identify and prioritize opportunities based on partner needs, market trends, and internal capabilities. Develop a go‑to‑market approach and playbook, partnering across Marketing, Product & Channel. Lead the end‑to‑end commercialization strategy for digital releases, ensuring alignment with product roadmaps, enterprise priorities, and client outcomes. Collaborate with product, marketing, technology, and operations teams to deliver scalable, insight‑driven solutions. Operational Readiness & Financial Management Own operational readiness standards and drive continuous improvement of processes and governance routines. Partner with senior stakeholders in Technology, Operations, and Risk to manage dependencies and ensure delivery scalability. Ensure consistent execution discipline across digital releases through structured operational playbooks and performance routines. Ensure effective planning and control of unit operating expenses. Programming & Engagement Champion the voice of the channel by leading employee & partner facing digital programming & engagement (e.g. hackathons, Future Fest, New Employee Onboarding). Digital Team Leadership Foster a values‑based team culture that is high‑performing, collaborative, customer‑centric, and innovative. Partner with marketing, digital, and analytics teams to optimize customer engagement and conversion. Identify performance enhancement opportunities to significantly improve sales, reduce costs and effectively manage risk. Attract, nurture, and retain a strong and effective team that aligns goals and sales compensation to maintain a highly energized, collaborative, and results‑focused team. Collaborate with the Head of Products & Platforms to ensure alignment between commercial strategy and product delivery. Work closely with leadership team peers to establish and support strategic initiatives and cross‑business synergies. Skills Proven track record in commercial strategy, digital transformation, and distribution leadership. Experience in digital products, financial services, or related verticals – 7+ years. Strong cross‑functional leadership and stakeholder management skills – 5+ years. Strategic thinker with operational rigour and execution excellence – 5+ years. Demonstrated ability to innovate and scale new business models – 5+ years. Proven competency influencing, assessing, developing, and coaching talent to contribute to a high‑performing and values‑based team environment. What’s in it for you? The opportunity to be part of a high‑impact team driving digital transformation at Scotiabank. A culture that values curiosity, collaboration, and continuous learning. A chance to see your work influence key strategic initiatives and customer experiences across the bank. Competitive compensation and performance‑based incentives. Location: Toronto, Ontario, Canada. Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. #J-18808-Ljbffr