Director, Mortgage Experience

3 weeks ago


Toronto, Canada Scotiabank Full time

A leading banking institution is seeking a Director of Mortgage Policy and Experience in Toronto. This role involves overseeing the entire mortgage customer experience, managing policy improvements based on customer feedback, and driving credit policy expansions. The ideal candidate should have a university degree, over 10 years in financial services, and expert knowledge of the mortgage industry. The position is office-based in Toronto with a commitment to an inclusive workplace culture and offers competitive rewards.
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