Issue Remediation Tester

3 weeks ago

Toronto, Canada Swoon Full time

Title: Issue Remediation Tester

Contract Length: 6 Months with the chance to extend

Location: Remote

Pay Rate: $48 - $60/hr


Key responsibilities

  • Provides advice and guidance on control effectiveness, program compliance, and issue descriptions.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Analyzes data and information to offer insights and recommendations.
  • Assists in change management efforts, focusing on execution and sustainment activities.
  • Conducts complex reviews of business artifacts.
  • Executes complex testing and fieldwork requiring subject matter expertise.
  • Implements designated test programs across various specializations to ensure effective testing and monitoring of controls.
  • Understands the business/group strategy and maintains knowledge of end-to-end processes.
  • Develops expertise related to program and/or area of specialty.
  • Cultivates effective relationships with internal and external business partners/stakeholders.
  • Participates in planning and implementing operational testing programs within defined service level agreements.
  • Ensures timely, accurate, and efficient service delivery.
  • Maintains consistent, high-quality practices aligned with business/group strategies and productivity goals.
  • Analyzes root causes of errors to facilitate effective issue communication.
  • Creates and maintains adequate testing support documentation.
  • Provides ongoing support for continuous improvement initiatives.
  • Focuses primarily on business/group, with potential for broader, enterprise-wide involvement.
  • Exercises judgment to identify and solve problems within established guidelines.
  • Works independently on a range of complex tasks, including unique situations.


Qualifications:

  • 4 - 6 years of relevant experience and a post-secondary degree in a related field of study or an equivalent combination of education and experience.
  • Demonstrates technical proficiency acquired through education and/or business experience.
  • Possesses in-depth verbal and written communication skills.
  • Exhibits strong collaboration and team skills.
  • Demonstrates in-depth analytical and problem-solving abilities.
  • Displays proficient influence skills.
  • Utilizes data-driven decision-making techniques effectively.

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