Lead Infrastructure Architect, GTCS

Join our Global Technology & Cyber Security Team (GTCS) At Manulife, we're transforming the technology foundations that support millions of customers globally. We're looking for a Lead Infrastructure Architect to define the strategic direction, standards, and roadmap for our enterprise infrastructure and core technology platforms. In this role, you will partner with engineering, operations, security, resilience, and business leaders to modernize infrastructure, simplify technology landscapes, improve resiliency, and accelerate adoption of cloud and platform-based services. You will play a key role in shaping the future-state architecture for infrastructure, cloud, network, end-user, workplace, observability, service management, and operational platforms while ensuring alignment with enterprise strategy, security requirements, and business outcomes.

Required Qualifications

• Significant experience in infrastructure, platform, solution, domain, or enterprise architecture within complex enterprise environments.
• Proven experience defining technology strategies and architecture roadmaps for infrastructure and platform services.
• Strong knowledge of cloud platforms (Azure, AWS, GCP), infrastructure services, networking, platform engineering, and distributed systems.
• Experience governing large-scale technology initiatives and modernization programs.
• Strong understanding of security, resiliency, risk, compliance, and operational requirements.
• Experience with infrastructure automation, DevSecOps, Infrastructure as Code, and platform engineering practices.
• Strong communication and stakeholder management skills with the ability to influence senior leaders and technology teams.
• Experience working within Agile and product-oriented delivery environments.
• Strong knowledge of enterprise infrastructure, cloud platforms, network architecture, connectivity, routing, switching, firewalls, load balancing, DNS, hybrid cloud, and core technology services.

Preferred Qualifications

• Architecture & Strategy
• Infrastructure & Cloud Architecture
• Domain & Enterprise Architecture
• Technology Strategy & Road mapping
• Architecture Governance & Standards
• Platform Modernization & Transformation
• Technology Lifecycle Management
• Infrastructure & Platforms
• Cloud Platforms (Azure, AWS, GCP)
• Cloud Infrastructure & Landing Zones
• Compute & Hosting Platforms (Azure, Kubernetes/AKS, Virtual Machines, VMware and related virtualization technologies)
• Endpoint Management & Device Platforms
• End User Computing (EUC) & Workplace Technologies
• Identity, Directory & Access Services
• Core Infrastructure Services (Compute, Storage, Backup & Recovery)
• Platform Engineering & Infrastructure as Code
• Hybrid Infrastructure Services
• Resilience, High Availability & Disaster Recovery Operations & Service Management
• Service Management & Operational Excellence
• Observability, Monitoring & AIOps
• Service Reliability Engineering (SRE)
• Operational Resilience & Recovery Planning
• Capacity, Performance & Availability Management
• Technology Lifecycle & Asset Management
• Leadership & Influence
• Executive Stakeholder Management
• Strategic Planning & Technology Transformation
• Cross-Functional Leadership
• Organizational Influence & Decision Making
• Change Leadership & Adoption
• Mentoring, Coaching & Talent Development

When you join our team

We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see.

If you are applying to this role in US, please note the salary range is $127,330 to $236,470 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis