IT Support Specialist for Desktop Services
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Key Responsibilities
• Track and log customer issues through resolution
• Document and maintain service request details
• Provide timely updates to customers regarding issues
• Ensure resolution through effective planning
• Serve as the primary escalation point for support inquiries
Requirements:
• Strong Windows 11 support experience
• Proficiency in Office/O365 applications
• Solid system administration knowledge
• Outstanding communication abilities in-person
• Time management and detail orientation Enhance our team’s technical support capabilities through your expertise and problem-solving skills.
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