District Manager

3 weeks ago


Fraser Valley, Canada Hays Full time

Job Summary

The District Manager will oversee the day-to-day operations of the stores in addition to being accountable for performing all duties necessary for the proper functioning of a number of stores on a daily basis. The District Manager is a critical position at Dollarama that reports directly to the Director of Operations. The District Manager directs all operational activities for 10 to 18 stores, including: day-to-day operations, employee development, merchandising, recruitment and training activities, store openings, financial reporting, sales, productivity, labour and inventory management. The District Manager is responsible for ensuring that sales targets are met for the territory. They will lead store managers and indirectly a team of approximately ten (10) or more employees for each store.


Key Accountabilities

  • Manage and execute all operational activities of the territory through store managers;
  • Build and recruit a strong team capable of achieving established objectives;
  • Execute Dollarama programs and those of its suppliers;
  • Responsible for the recruitment, performance management and retention of store employees;
  • Conduct daily store visits which involves travelling within your territory and occasionally outside of it to participate in projects or meetings;
  • Manage store resources to maximize results, the appearance of the store while ensuring that products are constantly on the shelves;
  • Achieve, understand and explain clearly defined performance indicators related to loss prevention, sales and operational objectives (Shrink, GPS, DNA);
  • Offer operational expertise and implement the best practices necessary for the success of the company through our existing programs;
  • Convey the company's values in terms of respect for employees and customers, profitability and growth; and
  • Open new stores.


Job Requirements

  • Minimum of ten (10) years of experience in a management position in the retail industry in a multi-unit business ideally;
  • Bachelor's or college degree in a related field is a considerable asset;
  • The candidate must have a proven track record of outstanding performance as a Store Manager;
  • Have the energy, intellect, drive, motivation, interpersonal skills, empathy, organizational skills, time management skills, decision-making skills and business acumen to succeed in a high-performance, fast-paced environment;
  • Strong team player and the ability to achieve high results through mentoring, coaching, communication, employee motivation and skills development;
  • Demonstrate determination in achieving results. Be prepared to "roll up your sleeves" and tackle the details to achieve successes and accelerate the implementation of the action plan.


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