Senior Account Manager

3 weeks ago

Abbotsford, Canada SitePartners Full time

A Little Bit About Us:

There are jobs—and then there are careers. SitePartners is looking for an Senior Account Manager to join our team where you can experience an exciting workplace culture, fantastic colleagues, and a flexible hybrid work environment that puts our people first. We’re a young, fast-growing company committed to building our organization and growing our client’s businesses. 


We hire driven, kind and hardworking people who are passionate about the industrial sector and have the desire to grow. It doesn’t hurt if you have a sense of humour because while we take our work seriously, we also like to have fun We are driven by our values and motivated by our mission to elevate the industrial sector.


Our specialized team includes a group of strategists, designers, developers, writers, creatives and consultants passionate about delivering quality work for our clients. Our office dog, Maddie, helps greet our guests and ensures we perform at our best. Our diverse range of clients and portfolios allows our team to work on a variety of exciting projects and match their work with their skills and interests. If you think you could be a fit with our culture and the role described below, we encourage you to apply 


The Role:

As the Senior Account Manager, you are responsible for effectively supporting and managing client accounts by anticipating and responding to client needs, facilitating communication between clients and internal teams, supporting account managers, coordinating project timelines, fulfilling scopes of work, and supporting the execution of marketing strategies.


Roles and Responsibilities

  • Act as the liaison between the client and our internal team
  • Manage client accounts including client onboarding, project management and client communication and updates
  • Coordinating internal teams depending on project scope and client needs: digital, copy, design, communications, & creative
  • Project management, including revisions, meeting coordination, approvals
  • Liaising with creative teams, operations team and internal resources to ensure that projects are running smoothly
  • Liaising with client and addressing day-to-day challenges and opportunities
  • Fostering positive client and internal relationships
  • Coordination and execution of general requests in the daily running of the account
  • Ensuring all internal departments have all necessary information and assets
  • Working creatively with clients to solve industry challenges and business problems
  • Identifying account growth/up-selling opportunities to the sales team
  • Other duties as required


 A little bit about you:

  • Bachelor’s degree or diploma in marketing or a related field is preferred 
  • 5+ years experience working in agency account management is required
  • Experience working in a marketing agency is required
  • Strong time management and organization skills, and the ability to work both independently and cross-functionally 
  • Strong communication and client service skills with an impeccable attention to detail
  • Proficient in G-suite, Slack and social media platforms LinkedIn, Twitter/X, Facebook and Instagram


SitePartners “Must Haves”:

  • You’re a driven, high-output individual with a desire to grow
  • You have a sense of humor and love to have fun, but take your responsibilities seriously
  • You have a passion for the industrial sector
  • You enjoy the fast-paced nature within a marketing agency
  • You take pride and ownership in your work 


Benefits of Working for SitePartners:

  • Competitive salary: $70,000-$90,000 (based on experience)
  • Extended health benefits package + health spending account
  • 3 weeks vacation + week off between Christmas and New Years
  • Flexible remote work schedule (3 days in office a week)
  • Brand new company HQ including: gym, espresso machine, sit/stand desks
  • Site HQ close to many coffee shops, restaurants, breweries, and easy access off of Hwy 1
  • Company laptop (apple)
  • Dogs in the office – Woof


Let’s get to work

If this posting gets you excited, we want to hear from you. Apply to this posting OR send your resume to with “Senior Account Manager + Full Name” in the subject line and let’s get to work


SitePartners is an equal opportunity employer dedicated to fostering a diverse, equitable, and inclusive workplace where every employee feels valued and empowered. We believe our differences make us stronger and actively seek to build a team that reflects the rich diversity of the communities we serve. We strive to ensure equal opportunities for all employees, regardless of race, ethnicity, gender, sexual orientation, religion, age, disability, or any other unique characteristic, and we are committed to continually improving our practices. 


Join us in our commitment to building a workplace where every voice is heard and everyone has the opportunity to make a meaningful impact. 


If you require accommodations at any stage of the application or interview process, please let us know, and we will work with you to meet your needs.

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