Senior Import Coordinator
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Key Responsibilities
Manage RFIs, RFPs, RFQs, quotations, pricing, and POs from initial customer inquiry through final shipment, ensuring accurate costs, specifications, and timelines. Partner with factories and vendors on product sourcing, cost analysis, pricing negotiations, and cost-effective solutions that meet customer requirements and target margins. Manage the full order cycle , confirming product specifications, quantities, pricing, production requirements, and delivery schedules while maintaining accurate documentation. Monitor production, sampling, quality, testing, inspections, social compliance, and packaging/labeling requirements , proactively resolving risks and corrective actions. Coordinate single and consolidated shipments , including bookings, shipping notices, waybills, invoicing, and import documentation, ensuring timely and accurate delivery. Analyze customer and internal sales data to identify opportunities, support product positioning, and develop strategies to grow assigned accounts while controlling costs. Act as the key liaison between customers, factories, vendors, QA, logistics, and internal teams , providing timely updates and independently resolving complex operational and pricing issues. Build and maintain strong customer and overseas vendor relationships while supporting continuous improvement, product development, and business growth. 3 to 5 years of relevant experience Proficiency with computer applications (Excel, Word, Outlook) Fluency in French Fluency in English to communicate with suppliers in Asia and customers outside Quebec Knowledge of Mandarin, an asset Self-motivated and able to work independently Strong organizational skills and initiative Demonstrated ability to manage multiple tasks simultaneously Ability to handle fluctuating workloads and work effectively under pressure Ability to effectively mentor and guide junior staff Strong communication skills and the ability to facilitate change initiatives
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