Senior Customer Experience Manager Hyundai
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
This senior leadership role focuses on elevating customer experience in sales and service operations. You will coach the field team and align strategies with industry standards for NPS and service KPIs. Engaging with cross-functional teams to leverage industry insights is crucial for driving success.
Key Responsibilities: • Develop a strategic roadmap to improve key metrics • Lead and mentor the field team in customer processes • Collaborate with cross-functional teams on priorities • Manage the Customer Experience survey reporting system • Communicate CX results and action measures to executives
Requirements: • 10+ years of relevant leadership experience • Strong initiative and judgment skills • Excellent communication and project management skills • Knowledge of dealership operations and customer retention • Proficiency in MS Office; bilingualism is an asset
Make a significant impact in enhancing Hyundai customer experiences and performance metrics.
-
Winnipeg, Manitoba, Canada PointClickCare Full-timeElevate customer satisfaction as a Senior Customer Experience Manager at PointClickCare. Bring your expertise in marketing research to define and measure impactful customer experiences.This critical role partners closely with the Customer Experience Director to create and manage customer engagement strategies. You will oversee research projects, influence...
-
Customer Experience Manager
2 hours ago
Winnipeg, Manitoba, Canada ASSA ABLOY Full-timeDo you have a passion for delivering exceptional customer experiences and leading teams to success? Are you energized by improving customer satisfaction, building strong relationships, and ensuring every customer interaction reflects our commitment to service excellence? Do you bring strong leadership skills, industry knowledge, and the ability to...
-
Manager, customer experience
23 hours ago
winnipeg, manitoba, Canada Sysco Corp. Full-time## Manager, Customer Experience Apply: Sysco Winnipeg: Full time: Posted Today: End Date: October 13, 2026 (12 days left to apply): R **JOB DESCRIPTION****Purpose** The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer...
-
Manager, Customer Experience
2 days ago
Winnipeg, Manitoba, Canada Sysco Prairies Full-timeSysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic...
-
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Community Trust Company Full-timeBecome a key player at Questrade as a Senior Product Manager for Credit Cards. You will enhance the customer experience through innovative product features and strategic decision-making. Questrade Financial Group is seeking a passionate Senior Product Manager with a focus on credit cards. With over 5 years in product management, you will play a critical...
-
Senior Manager, Omni Logistics
3 days ago
Winnipeg, Manitoba, Canada Aritzia Full-timeAritzia is seeking a Senior Manager/Manager, Omni Customer Logistics to lead the team responsible for shipping, delivery and returns across our omni-channel platforms. You will partner with Retail, eCommerce, Technology and Supply Chain to deliver a seamless post-purchase experience. You will apply industry knowledge to establish an enduring omni strategy...
-
Manager, Customer Experience
4 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Sysco Corp. Full-time## Manager, Customer ExperienceApply: Sysco Winnipeg: Full time: Posted Today: End Date: October 13, 2026 (12 days left to apply): R269729**JOB DESCRIPTION****Purpose** The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer...
-
Manager, Customer Experience
4 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Sysco (Canada) Full-timePurpose The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping...
-
Manager, Customer Experience Strategy
2 hours ago
Winnipeg, Manitoba, Canada Greater Toronto Airports Authority Full-timeToronto Pearson is transforming. Now’s the time for your career to fly.The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100...
