ServiceNow Architect

3 weeks ago

Toronto, Canada Themesoft Inc. Full time

Role: ServiceNow Architect

Location: Toronto, ON(Hybrid)


Description:

To assist the Service Aware Mapping Team ( Configuration Management + CMDB + IT Asset Management) as an experience ServiceNow SME to assist in the maturity, architecture, build and performance of the CMDB to ensure optimal performance and operation while validating the configuration and related integrations, workflows, automations, etc. are working correctly. IRE rules and ensuring the CMDB health dashboards are setup and operating correct based on completeness, correctness, and compliance.


Responsibilities:

  • Show the CMDB and the attributes that provide enterprise-wide visibility
  • Outline the stages for planning a successful CMDB deployment
  • Discover best practices for configuring and implementing your CMDB, including the role of HealthScan
  • IRE/ETL + Health Rules
  • Explain how the CI Class Manager provides a centralized place to create and edit CI classes
  • Make use of the Identification and Reconciliation Framework to identify and reconcile data from different data sources
  • Utilize ServiceNow Discovery to discover both on-premise and cloud infrastructure, applications, and relationships
  • Populate the CMDB using manual import and third-party discovery tools
  • Examine and remediate the health of the CMDB
  • Managing software licenses (models, entitlements, and metrics)
  • Controlling the cost of purchasing and managing software assets
  • Managing the software asset life cycle from planning to disposal
  • Using software discovery and normalization
  • Reconciling and achieving software compliance
  • Controlling software usage and reclamation
  • Improving IT software asset services to end users
  • Creating standards and processes for managing software assets
  • Managing IRE rules
  • Monitor and maintain the health and accuracy of the CMDB by leveraging the CMDB Health Dashboard
  • Establish, monitor and maintain CMDB governance and accuracy through strong identification & reconciliation engine (IRE) rules
  • Manage, troubleshoot and support CMDB health dashboards, tools, applications, plugins, and integrations via Service Graph Connector
  • Create, manage, and update IRE rules related new, existing and stale CI’s, and prioritize new values from trusted and authorized data sources
  • Maintain the integrity of the CMDB by controlling duplicate CI’s and managing updates to CIs when multiple data sources such as Discovery, Service Mapping, Import Sets, and REST API’s are used to create and update CI records
  • Expertise of CMDB health dashboard to aggregate key performance metrics to monitor and improve the performance and health of the CMDB
  • Work with Discovery/CMDB administrator to enable Discovery services or implement scripts required to process data feeds to update the CMDB, establish and support controls and procedures to review, assess, prioritize, & track compliance to requirements incorporated into tool and process designs



Regards

Praveen Kumar

Talent Acquisition Group – Strategic Recruitment Manager

  • Principal Platform Architect

    3 days ago

    Toronto, Canada ServiceNow Full time

    Job DescriptionThe Customer Outcomes Platform Architect is a technical advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes.  This entails establishing and supporting best practices around instance strategy, technical governance, core data,...

  • Senior Platform Architect

    2 days ago

    Toronto, Canada ServiceNow Full time

    Job DescriptionThe Customer Outcomes Platform Architect is a technical advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes.  This entails establishing and supporting best practices around instance strategy, technical governance, core data,...

  • Senior Platform Architect

    3 days ago

    Toronto, Canada ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Platform Architect

    2 days ago

    Toronto, Ontario, Canada ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Principal Platform Architect

    2 days ago

    Toronto, Ontario, Canada ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Principal Platform Architect

    2 days ago

    Toronto, Canada ServiceNow Full time

    Job DescriptionThe Customer Outcomes Platform Architect is a technical advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes.  This entails establishing and supporting best practices around instance strategy, technical governance, core data,...

  • Principal Platform Architect

    3 days ago

    Toronto, Canada ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • ServiceNow Architect

    1 week ago

    Toronto, Canada Alldus Full time

    Here at Alldus we have multiple ServiceNow Architect positions open across ServiceNow ITAM, CSM, TMT & ITSM. Please note these positions are only open to those residing in CANADA Role Description Highly experienced ServiceNow Architect, specialized in with a deep expertise in architecting ServiceNow solutions High level of expertise and proficiency in...

  • ServiceNow Architect

    1 week ago

    Toronto, Canada Alldus Full time

    Here at Alldus we have multiple ServiceNow Architect positions open across ServiceNow ITAM, CSM, TMT & ITSM. Please note these positions are only open to those residing in CANADA Role Description Highly experienced ServiceNow Architect, specialized in with a deep expertise in architecting ServiceNow solutions High level of expertise and proficiency in...

  • ServiceNow Architect

    7 days ago

    Toronto, Canada Alldus Full time

    Here at Alldus we have multiple ServiceNow Architect positions open across ServiceNow ITAM, CSM, TMT & ITSM. Please note these positions are only open to those residing inCANADA Role Description Highly experienced ServiceNow Architect, specialized in with a deep expertise in architecting ServiceNow solutions High level of expertise and proficiency in...

  • ServiceNow Architect

    1 week ago

    Toronto, Canada Alldus Full time

    Here at Alldus we have multiple ServiceNow Architect positions open across ServiceNow ITAM, CSM, TMT & ITSM. Please note these positions are only open to those residing inCANADARole Description Highly experienced ServiceNow Architect, specialized in with a deep expertise in architecting ServiceNow solutions High level of expertise and proficiency in...

  • ServiceNow Technical Architect

    5 days ago

    Toronto, Canada Forhyre Full time

    We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented.The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect -...

  • ServiceNow Technical Architect

    5 days ago

    Toronto, Ontario, Canada Forhyre Full time

    We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented.The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect -...

  • ServiceNow Architect

    6 days ago

    Toronto, ON, Canada Tundra Technical Solutions Inc. Full time

    Senior ServiceNow Architect Description Of Assignment The ServiceNow Program requires a Senior ServiceNow Architect that will proactively work towards the platform’s stabilization, strategic growth/functionality road-mapping, and configuration of smaller scale processes in support of process improvements and Employee Experience. Assignment Duties ...

  • ServiceNow Architect

    7 days ago

    Old Toronto, Canada Tundra Technical Solutions Inc. Full time

    Senior ServiceNow ArchitectDescription Of AssignmentThe ServiceNow Program requires a Senior ServiceNow Architect that will proactively work towards the platform’s stabilization, strategic growth/functionality road-mapping, and configuration of smaller scale processes in support of process improvements and Employee Experience.Assignment Duties Designs and...

  • ServiceNow Architect

    7 days ago

    Old Toronto, Canada Tundra Technical Solutions Inc. Full time

    Senior ServiceNow ArchitectDescription Of AssignmentThe ServiceNow Program requires a Senior ServiceNow Architect that will proactively work towards the platform’s stabilization, strategic growth/functionality road-mapping, and configuration of smaller scale processes in support of process improvements and Employee Experience.Assignment Duties Designs and...

  • ServiceNow Architect

    6 days ago

    Old Toronto, Canada Tundra Technical Solutions Inc. Full time

    Senior ServiceNow ArchitectDescription Of AssignmentThe ServiceNow Program requires a Senior ServiceNow Architect that will proactively work towards the platform’s stabilization, strategic growth/functionality road-mapping, and configuration of smaller scale processes in support of process improvements and Employee Experience.Assignment Duties Designs and...

  • ServiceNow Solutions Architect

    3 weeks ago

    Toronto, Canada Cloudious LLC Full time

    Top 3 skills 1. ServiceNow Integration 2. ServiceNow CMDB 3. ServiceNow ITAM ServiceNow Technical Solutions Architect/Engineer (CMDB/ITAM Specialist) Role/Capability: ServiceNow Technical Solutions Architect (CMDB/ITAM Specialist) Quantity: (1) Knowledgeable expert with specific ServiceNow subject matter expertise related to: 1. Configuration Management...

  • ServiceNow Solutions Architect

    3 weeks ago

    Toronto, Ontario, Canada Cloudious LLC Full time

    Top 3 skills 1. ServiceNow Integration 2. ServiceNow CMDB 3. ServiceNow ITAM ServiceNow Technical Solutions Architect/Engineer (CMDB/ITAM Specialist)Role/Capability: ServiceNow Technical Solutions Architect (CMDB/ITAM Specialist)Quantity: (1) Knowledgeable expert with specific ServiceNow subject matter expertise related to: 1. Configuration Management...

  • ServiceNow Presales Solutions Architect

    2 weeks ago

    Toronto, Canada Fujitsu Full time

    Following rapid expansion of new name clients into the Fujitsu SaaS ServiceNow practice, we are seeking an experienced ServiceNow Solution Architect who has solid and progressive Service now related Presales and Solution Architecture experience and a proven record of successful ServiceNow delivery engagements  Fujitsu Right Now: There's never been a...