front desk agent

3 weeks ago

Athabasca, Canada Days Inn by Wyndham Athabasca Full time
  • Education: No degree, certificate or diploma
  • Experience: Will trainTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week