front desk hotel clerk

3 weeks ago

Oakbank, Canada 10072768 Manitoba Ltd. Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 yearsWork setting
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer serviceWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periodsPersonal suitability
  • Client focus
  • Flexibility
  • Organized
  • Reliability
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week