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clerk, front desk

1 month ago

Lloydminster, Canada Best Lodge Motel Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 44 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Will trainWork setting
  • Hospitality industry
  • Staff accommodation providedTasks
  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service
  • Organise day-to-day business operationsComputer and technology knowledge
  • Database software
  • Spreadsheet
  • InternetSecurity and safety
  • Bondable
  • Criminal record checkTransportation/travel information
  • Travel expenses not paid by employer
  • Public transportation is not availableWork conditions and physical capabilities
  • Attention to detail
  • Work under pressurePersonal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness
  • Collaborative
  • LeadershipScreening questions
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?Financial benefits
  • BonusOther benefits
  • On-site housing options

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