client service clerk

1 month ago


Edmonton, Canada Ecopest Inc. Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 to 44 hours per week
  • Education:
  • Expérience: Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork setting
  • Private sectorTasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Provide customer serviceComputer and technology knowledge
  • MS Excel
  • MS Outlook
  • MS Word
  • MS OfficeTransportation/travel information
  • Own transportationWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Repetitive tasksPersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Quick learnerScreening questions
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?Experience
  • 2 years to less than 3 yearsWorkplace information
  • Remote work availableHealth benefits
  • Dental plan
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Commission
  • Group insurance benefitsOther benefits
  • Other benefits

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