information technology
4 weeks ago
- Durée de l'emploi: Temporaire
- Langue de travail: Anglais
- Heures de travail: 120 to 160 hours per month
- Education:
- Expérience: Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experienceWork setting
- Computer hardware or software retailer/wholesaler
- Relocation costs covered by employer
- Startup company
- Willing to relocate
- Consulting firm
- General office
- Private company, corporation or industry
- Private sectorTasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidentsSupervision
- No supervision responsibilityCertificates, licences, memberships, and courses
- Network+ CertificationComputer and technology knowledge
- Android
- iOS
- MAC
- Linux
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- Desktop applications
- File management software
- Security software
- Word processing software
- Mail server software
- Communication software
- Project management software
- Mac OS
- MS Office
- MS Windows
- Spreadsheet
- TCP/IP
- Wireless networksSecurity and safety
- Criminal record checkTransportation/travel information
- Own transportation
- Vehicle supplied by employer
- Willing to travel
- Willing to travel overnight
- Valid driver's licence
- Travel expenses paid by employer
- Public transportation is not availableWork conditions and physical capabilities
- Work under pressure
- Handling heavy loads
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sitting
- Combination of sitting, standing, walking
- Bending, crouching, kneelingPersonal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- HonestyScreening questions
- Are you currently a student?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?Experience
- Experience an assetFinancial benefits
- Bonus
- Stocks/sharesOther benefits
- Learning/training paid by employer
- On-site housing options
- Team building opportunities
- Variable or compressed work weekSupport for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees Support for youths
- Offers mentorship, coaching and/or networking opportunities for youthSupport for Veterans
- Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
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