user support technician
Found in: Talent CA 2 C2 - 3 weeks ago
- Education: College/CEGEP
- Experience: 1 year to less than 2 yearsWork setting
- General officeTasks
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operationsWork conditions and physical capabilities
- Repetitive tasks
- Attention to detail
- Sitting
- Standing for extended periodsPersonal suitability
- Efficient interpersonal skills
- Judgement
- Organized
- HonestySupport for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
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User Support Technician
1 week ago
Calgary, Canada ED Tech Network Solutions Ltd. Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
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User Support Technician
4 days ago
Calgary, Canada Bluebug Technology Solutions Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
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user support technician
Found in: Talent CA 2 C2 - 3 weeks ago
Calgary, Canada All Canadian Network Solutions Inc. Full timeEducation: College/CEGEPExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesSupervise other technical support workers in this groupProvide...
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User support technician
Found in: beBee S CA - 3 weeks ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeLanguages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Communicate electronically and in person with computer users experiencing difficulties to determine and document...
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user support technician
Found in: Talent CA 2 C2 - 2 weeks ago
Calgary, Canada NRIT Consulting Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...
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user support technician
Found in: Talent CA 2 C2 - 1 week ago
Calgary, Canada All Canadian Network Solutions Inc. Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesSupervise other technical support workers in this groupProvide business systems,...
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User support technician
Found in: Whatjobs CA C2 - 1 day ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeLanguages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...
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User Support Technician
4 days ago
Calgary, Canada Analytic Consulting Incorporation Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
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user support technician
Found in: Talent CA 2 C2 - 2 weeks ago
Calgary, Canada Rocky Tech Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...
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user support technician
Found in: Talent CA 2 C2 - 2 weeks ago
Calgary, Canada Canadian Petroleum Center Inc Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsWork settingHelp deskTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...
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user support technician
Found in: Talent CA 2 C2 - 5 days ago
Calgary, Canada NRIT Consulting Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
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user support technician
Found in: Talent CA 2 C2 - 2 weeks ago
Calgary, Canada Access Academy Inc. Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...
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user support technician
Found in: Talent CA 2 C2 - 1 week ago
Calgary, Canada Rocky Tech Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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user support technician
Found in: Talent CA 2 C2 - 1 week ago
Calgary, Canada Canadian Petroleum Center Inc Full timeEducation: Expérience: EducationCollege/CEGEPWork settingHelp deskTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for...
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user support technician
Found in: Talent CA 2 C2 - 2 weeks ago
Calgary, Canada Rcom Communication Ltd Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsWork settingTelecommunications industryInternet Service Provider (ISP)TasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and...
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user support technician
Found in: Talent CA 2 C2 - 2 weeks ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 2 years to less than 3 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to...
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user support technician
Found in: Talent CA 2 C2 - 5 days ago
Calgary, Canada Access Academy Inc. Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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user support technician
Found in: Talent CA 2 C2 - 1 week ago
Calgary, Canada Rcom Communication Ltd Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork settingTelecommunications industryInternet Service Provider (ISP)TasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement...
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User Support Technician
4 days ago
Calgary, Canada Cardiai Inc Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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user support technician
Found in: Talent CA 2 C2 - 1 week ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response...