user support technician
1 month ago
- Education: College/CEGEP
- Experience: 1 year to less than 2 yearsTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareComputer and technology knowledge
- Device drivers
- Networking hardware
- Intranet
- Internet
- Servers
- Desktop applications
- File management software
- MS Office
- MS Windows
- SharePoint
- TCP/IP
- Wireless networksWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walkingPersonal suitability
- Accurate
- Client focus
- Initiative
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 32 to 35 hours per week
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Edmonton, Canada VM SOLUTIONS INC Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingWilling to relocateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
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user support technician
4 weeks ago
Edmonton, Canada O&O Mechanization Ltd. Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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4 weeks ago
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4 weeks ago
Edmonton, Canada ERA KITCHENS LTD Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...