front desk agent

3 weeks ago

Tofino, Canada Pacific Sands Resorts (2007) Ltd. Full time
  • Education: No degree, certificate or diploma
  • Experience: Will trainWork setting
  • Hospitality industry
  • Staff accommodation available
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer serviceComputer and technology knowledge
  • InternetPersonal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team playerHealth benefits
  • Health care planOther benefits
  • Other benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week

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