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user support technician
1 month ago
- Education: Bachelor's degree
- Experience: 1 year to less than 2 yearsTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operationsSupervision
- 1 to 2 peopleComputer and technology knowledge
- JavaOS
- MS Office
- MS Windows
- TCP/IP
- Wireless networksTransportation/travel information
- Own transportationWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detailOwn tools/equipment
- Cellular phonePersonal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Team player
- Ability to multitask
- Time managementOther benefits
- Free parking available
- Other benefits
- Parking available
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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Brampton, Canada BFG Enterprise Services Full timeEnd User Support Technician – Apple/iPad/Microsoft Support Job Expectations : Mobility (iOS, Android), Microsoft Windows, Apple MAC and iPad hardware/software support Provide nationwide second level end user and on-site/remote support for iOS/Android/Windows/Mac devices. Place orders for new phone
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User Support Technician
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Brampton, Canada Future Tech Full timeEducation: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
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User Support Technician
2 months ago
Brampton, Canada Future Tech Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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Brampton, Canada Future Tech Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...
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user support technician
2 months ago
Brampton, Canada Future Tech Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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user support technician
3 weeks ago
Brampton, Canada Future Tech Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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