front desk agent
3 weeks ago
- Education:
- Expérience: Education
- Secondary (high) school graduation certificateTasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer serviceWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressurePersonal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team playerExperience
- Will train
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 32 to 44 hours per week
-
Night Auditor/front Desk Agent
4 weeks ago
Calgary, Canada Days Inn Calgary NW Full timeA hotel night audit is a crucial position responsible for overseeing the financial and administrative activities of a hotel during the overnight hours. The primary role of a night auditor is to reconcile and balance the hotel's daily transactions and prepare accurate financial reports for management. Here is a general job description for a hotel night audit...
-
Front Desk Agent
4 weeks ago
Calgary, Canada Dogtopia Full timeDogtopia is the leading destination for dog daycare, boarding and spa services. Founded in 2002, Dogtopia is an early pioneer and innovator in the pet services industry. With an emphasis on education, exercise and safe socialization for dogs, pet parents have the assurance of leaving their furry family members in the hands of trained professionals. Dogtopia...
-
Guest Service Agent/front Desk
4 weeks ago
Calgary, Canada Executive Residency by Best Western Full timeJob description **Guest Service Representative** Responsible for guest registration, front desk, and store procedures while delivering great guest service. **SPECIFIC DUTIES** - Provide superior guest service over the telephone and in person, by being enthusiastic, attentive, friendly and helpful. - Greet all guests with a positive attitude and a...
-
Front Desk Executive
4 weeks ago
Calgary, Canada Virtual Xcellence Canada Inc. Full timeResponsibilities: - Reporting to management and assisting with administrative tasks - Answer phone calls and respond to inquiries, cold callings or forwarding calls to respective departments - Scheduling and confirming appointments, meetings and events - Greeting and assisting visitors in professional and friendly manner - Handling enquires and sorting...
-
Front Desk Office Manager
4 weeks ago
Calgary, Canada Inspire Centre for Massage & Wellness Full timeInspire Centre for Massage and Wellness is looking for a conscientious, compassionate, and professional **Front Desk Office Manager** to oversee the front desk operations of our clinic. In this role, you will be required to greet and welcome clients, supervise reception staff and all front desk activities including bookings, schedules, communications,...
-
Front Desk Receptionist
5 days ago
Calgary, Canada The Glass Guild Full time**About us** The Glass Guild is a medium-sized business in Calgary, AB T1Y 6V7. We are a fast-paced, engaging and customer-focused glass fabrication shop. Front Desk Receptionist **Responsibilities**: - Greet and welcome customers in a friendly and professional manner - Answer phone calls, take messages, and direct calls to the appropriate person -...
-
Front Desk Barlow Trail
3 weeks ago
Calgary, Canada Cactus Club Barlow Full timeOur Front Desk teams are guest experience ambassadors. They are the first and last impression for our guests and are approachable, friendly, kind and hospitable. They work together as a team to provide an exceptional guest experience by welcoming them into our restaurants and setting the tone for their dining experience. Each day will present opportunities...
-
Front Desk/client Relations Administrator
7 days ago
Calgary, Canada Xthetics Face & Body Sculpt Full timeThe Front Desk/Client Relations Administrator position represents XTHETICS FACE & BODY SCULPT and the brand. This person is responsible for creating a positive first and last impression with patients. Responsibilities include running a smooth and efficient front office, greeting of all patients with a smile and enthusiasm, answering phone calls timely with a...
-
Front Desk Associate
5 days ago
Calgary, Canada 4M Athletic Innovations Full time**Front Desk Associate** **Duties and Responsibilities**: - Welcome and exit members in a confident, professional, and friendly manner - Anticipate member's needs, respond promptly, and acknowledge all members - Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience - Deliver prompt,...
-
Calgary, Canada Pomeroy Lodging LP Full timeJob DescriptionAs a Manager on Duty (MOD), you will assist the Rooms Division Manager in managing the execution of front office operations, supervising staff and performing daily duties. You will lead your team in exceeding guest expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's...
-
Front Desk Receptionist
2 days ago
Calgary, Canada Innovative Manufacturing Source Inc. Full time**Job Title**:_Receptionist, Junior Administrative Assistant_ **Job Type**: _Monday to Friday 9:00am-2:30pm, permanent status_ **WHAT WILL THE RIGHT PERSON LOOK LIKE?** We are looking for someone who brings a positive, pleasant attitude, strong work ethic, is reliable and punctual, excellent customer relational skills, strong verbal and written...
-
Reservations Agent
2 days ago
Calgary, Canada Accor Full timeCompany Description Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience. Job Description Reservations Agent Reservations Clerks are the beginning of an exceptional...
-
Guest Service Agent
5 days ago
Calgary, Canada Lakeview Okotoks Inn & Suites Full timeJob Description: **Definition**: Under the supervision of the Front Office Manager or in their absence, the Front Desk Agent is responsible to register all arrivals and departures, process transactions, take reservations, take care of guests needs and process various administrative tasks. **Duties**: - Greeting guests, registering arrivals and departures...
-
Front Desk Agent
7 days ago
Calgary, Canada Hotel Arts Group Full timeThe Hotel Arts Group is currently seeking energetic and passionate guest service professionals to join our **Front Office Team at Hotel Arts Kensington**! **Job Details**: - Job Type: Part-time - Schedule: Flexible schedule is essential. Must be available to work weekdays, evenings, weekends, and holidays. - Wage: Starting from $19.00/hour Members of our...
-
front desk agent
3 weeks ago
Calgary, Canada North Home Design Inc. Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRegister arriving guests and assign roomsTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaClerical duties (i.e. faxing, filing, photocopying)Answer...
-
front desk agent
1 week ago
Calgary, Canada EconoLodge Motel Village Full timeEducation: Secondary (high) school graduation certificateExperience: Will trainTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate...
-
front desk agent
3 weeks ago
Calgary, Canada Holiday Inn Express & Suites Airport Trail Full timeEducation: Secondary (high) school graduation certificateExperience: Will trainTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaInvestigate and resolve complaints and...
-
Front Desk Agent
1 week ago
Calgary, Canada Holiday Inn Express and Suites Full timeBe the warm welcome that kicks off a memorable guest experience - Acknowledge Rewards Club members and returning guests, in person or on the phone - Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay - Handle cash and credit transactions - Start every stay right by swiftly checking guests in and out -...
-
front desk agent
3 weeks ago
Calgary, Canada Holiday Inn Express & Suites Airport Trail Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaInvestigate and resolve complaints and...
-
front desk agent
3 weeks ago
Calgary, Canada North Home Design Inc. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksRegister arriving guests and assign roomsTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay...