user support technician

1 month ago


Moose Jaw, Canada Optima Technology Group Inc. Full time
  • Education: College/CEGEP
  • Experience: Experience an assetTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this groupWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Standing for extended periodsPersonal suitability
  • Efficient interpersonal skills
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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