front desk agent

3 weeks ago

Wainwright, Canada Days inn wainwright Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 monthsTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer serviceHealth benefits
  • Health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week