service adviser
2 months ago
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 35 hours per week
- Education:
- Expérience: Education
- Secondary (high) school graduation certificateWork setting
- Relocation costs covered by employer
- Willing to relocate
- Automobile repair servicesTasks
- Develop communication strategies
- Produce informational materials to increase awareness of services available
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide informationArea of specialization
- Fundraising
- CommunicationsSecurity and safety
- Bondable
- Criminal record checkTransportation/travel information
- Public transportation is availableWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Work under pressure
- Standing for extended periods
- WalkingPersonal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Judgement
- Ability to multitaskScreening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- What is the highest level of study you have completed?Experience
- Will train
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