hotel front office manager
1 month ago
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 3 years to less than 5 yearsTasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventoryScreening questions
- Are you currently legally able to work in Canada?
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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Front Office Manager
2 days ago
Richmond, Canada Radisson Blu Vancouver Airport Full time**Front Office Manager** **KEY RESPONSIBILITIES** Ø Own every aspect of and ensure the effective daily operation of the Front Office Department Ø Is a Key Operator for the Property Management System and other related systems Ø Ensure delivery of all brand service standards and drive innovative creation of new standards based on current industry...
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Front Desk Agent
3 days ago
Richmond, Canada Executive Hotel Vancouver Airport Full timeThe Executive Hotel Vancouver Airport requires an energetic and motivated new Part-time Front Desk. Agent is responsible for greeting and registering guests in a professional manner, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. This position is important for providing exceptional...
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Manager On Duty/ Relief Night Manager
1 month ago
Richmond, Canada Radisson Hotel Vancouver Airport Full timeRadisson Hotel Vancouver Airport - Supervisory - Full Time | - Permanent - 8181 Cambie Road Richmond - 1 position available - Accessible Employer: Yes - Open to International applicants with valid Canadian Work permits: Yes Posted on November 7, 2023 Reporting to the Front Office Manager in the new position of Manager on Duty/Relief Night Manager, works...
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Guest Services Manager
7 days ago
Richmond, Canada Sheraton Vancouver Airport Hotel Full timeReporting to the Rooms Operations Manager and Front Office Manager/Assistant Manager, the Guest Services Manager will be responsible for the following: - Responsible for the supervision and operation of the front office during primarily **overnight/graveyard shifts and occasional day and mid-day shifts; weeknights, weekends, stat holidays, as business...
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Night Auditor
4 days ago
Richmond, Canada Versante Hotel Full timeA partner to the Front Office Manager and Duty Manager is responsible for the smooth operation of the Versante Hotel during their shift. Key to the success of this position is an unwavering attention to detail, leading and driving exceptional guest experiences, driving revenues and ensuring expenses are tightly controlled. Property overview Minutes from...
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Night Auditor
2 days ago
Richmond, Canada Versante Hotel Full timeA partner to the Front Office Manager and Duty Manager is responsible for the smooth operation of the Versante Hotel during their shift. Key to the success of this position is an unwavering attention to detail, leading and driving exceptional guest experiences, driving revenues and ensuring expenses are tightly controlled. Property overview Minutes from...
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Hotel Front Desk Clerk
1 week ago
Richmond, Canada Panda Pod Hotel Full timeEducation: Bachelor's degree - Experience: 2 years to less than 3 years **Work setting**: - Hospitality industry - Hostel - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general...
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Hotel Front Desk Clerk
1 week ago
Richmond, Canada Panda Pod Hotel Full timeEducation: No degree, certificate or diploma - Experience: 2 years to less than 3 years **Work setting**: - Hospitality industry - Hostel - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services -...
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Clerk, Hotel Front Desk
1 week ago
Richmond, Canada Panda Pod Hotel Full timeEducation: Bachelor's degree - Experience: 3 years to less than 5 years - or equivalent experience **Work setting**: - Hospitality industry - Hostel - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and...
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Front Desk Supervisor
4 days ago
Richmond, Canada Executive Hotel Vancouver Airport - All Stars Motors Inn Ltd. Full timeThe Executive Hotels and Resorts requires an energetic and motivated new Full-time Front Desk Supervisor to be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. This position is important for providing exceptional customer service, creating...
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Hotel Front Desk Clerk
4 weeks ago
Richmond, Canada Panda Pod Hotel Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Investigate and resolve complaints and...
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Hotel Front Office Manager
1 month ago
Richmond, Canada ALL STARS MOTOR INN Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 3 years to less than 5 years **Tasks**: - Develop and implement policies and procedures for daily operations - Recruit and hire staff - Supervise staff - Conduct performance reviews - Negotiate with suppliers for the...
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Front Desk Agent
1 month ago
Richmond, Canada Abercorn Hotel Vancouver Airport Full time**RESPONSIBILITIES**: - The Front Desk Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. - Responsibilities include but are not limited to: posting balances to all guest rooms and closing out the day's transactions; running relevant reports; - This role...
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hotel front desk clerk
4 weeks ago
Richmond, Canada Panda Pod Hotel Full timeEducation: Secondary (high) school graduation certificateExperience: Experience an assetTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures,...
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hotel front desk clerk
4 weeks ago
Richmond, Canada Panda Pod Hotel Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate...
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Guest Services/night Audit
1 week ago
Richmond, Canada Sheraton Vancouver Airport Hotel Full timeThe Sheraton Vancouver Airport Hotel offers an upscale experience for many valued guests, and provides an equally thrilling experience to grow a career! With 32 000 square feet of meeting and convention space and 390 premium guest rooms, our Associates are front and center of the hotel; driving all aspects of the business! **Responsibilities** - Delivers...
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Guest Services Agent
1 week ago
Richmond, Canada Sheraton Vancouver Airport Hotel Full timeThe Sheraton Vancouver Airport Hotel offers an upscale experience for many valued guests, and provides an equally thrilling experience to grow a career! With 32 000 square feet of meeting and convention space and 390 premium guest rooms, our Associates are front and center of the hotel; driving all aspects of the business! **Responsibilities** - Delivers...
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Front Office Agent-rrcr
1 day ago
Richmond, Canada Great Canadian Full timeRiver Rock Casino Resort is currently looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm, friendly smiles and engaging personalities. As a Front Desk Agent, you will courteously and efficiently handle guest arrivals and departures that include engaging in...
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Casual/On Call
3 weeks ago
Richmond, Canada Great Canadian Entertainment Full timePosition Summary Under the direct supervision of the Manager, Front Office, this position is responsible for checking guests in and out, taking payments and managing messages/documents for guests while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Companys policies and procedures, motivates and leads...
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Guest Services Agent
1 day ago
Richmond Hill, Canada Sheraton Parkway Toronto North Hotel Full timeSheraton Parkway Toronto North Hotel, Suites & Conference Centre & Best Western Parkway. BASIC FUNCTION: The duties of GSA include, but are not limited to the following; 1. Acts as back up for hotel switchboard operator (breaks, lunch, sick, etc) 2. Handles incoming calls for room reservations when Reservations department is closed 3. Handles guest check...