hotel front desk clerk

Found in: Talent CA 2 C2 - 1 week ago

Taber, Canada Palace Hotel Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateWork setting
  • Hotel, motel, resort
  • Rural areaTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer serviceComputer and technology knowledge
  • InternetWork conditions and physical capabilities
  • Attention to detail
  • Standing for extended periodsExperience
  • Will train
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

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