service advisor
2 months ago
- Durée de l'emploi: Permanent
- Langue de travail: Français
- Heures de travail: 32 hours per week
- Education:
- Expérience: Education
- College/CEGEP
- or equivalent experienceWork setting
- Urban areaTasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Sell merchandiseComputer and technology knowledge
- Database software
- Enterprise resource planning (ERP) software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS WordSecurity and safety
- Criminal record check
- Driver's validity licence check
- Driving record check (abstract)Transportation/travel information
- Valid driver's licenceWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- WalkingPersonal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team playerScreening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?Experience
- 1 year to less than 2 yearsHealth benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverageFinancial benefits
- As per collective agreement
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)Other benefits
- Free parking available
- Team building opportunities
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