Information Technology Technician
4 weeks ago
Job Information
Located in Fort Smith and reporting to the Team Lead, Information Systems (Team Lead), the Information Technology Technician supports all FMD staff and operations and maintains computer/technical equipment for the FMD headquarters, Forest Resources (FR) section in Hay River and six (6) air tanker bases (ATB). The IT Technician also provides guidance on the procurement, installation, and maintenance of computer equipment at the five (5) regional offices of the Department of Environment and Climate Change (ECC).
The IT Technician assists in acquiring new hardware and software, and ensures proper documentation and submission of related financial reports as required. The position may travel to provide technical services on-site at regional locations and incident command posts.
The position interacts in person, by email and by telephone regularly with FMD staff, the Technology Service Center (TSC) and Information Systems Shared Services (ISSS) to assist in the timely resolution of IT problems and implement new or replacement IT services. The IT Technician works with all levels of personnel and support staff across the territorial fire management program.
Typically, the above qualifications would be attained by:
Completion of a two-year diploma in computer systems or information technology and two (2) or more years of relevant experience in implementing and supporting IT systems and services and in the planning and delivery of training/workshops/seminars to adults in the use of IT.
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