user support technician

3 weeks ago

Surrey, Canada 1244106 BC LTD Full time
  • Education:
  • Expérience: Education
  • College/CEGEP
  • Computer science
  • Network and system administration/administrator
  • Computer technology/computer systems technology
  • or equivalent experienceTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operationsComputer and technology knowledge
  • Networking hardware
  • Networking security
  • Intranet
  • Internet
  • Servers
  • Security software
  • MS Office
  • MS Windows
  • SharePoint
  • Wireless networksWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Manual dexterity
  • Attention to detailPersonal suitability
  • Accurate
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team playerExperience
  • Experience an assetHealth benefits
  • Health care plan
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

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