SENIOR PROJECT MANAGER

4 weeks ago

Toronto, Canada City of Toronto Full time

Responsibilities

: Implements detailed plans and recommends policies/procedures regarding specific requirements. Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives. Responsible for participating in and carrying out varied assignments within a broad field of initiatives. Manages and provides leadership for assigned projects from inception to completion. Ensures effective teamwork, communication, high standards of work quality, organizational performance, documentation and continuous learning Assists with and conducts research ensuring that best practices, developments within the field, corporate policies, legislation and initiatives by other levels of government are taken into account. .Provide strategic advice, guidance, direction, leadership and solutions to senior management, project teams and individuals on diverse people change management initiatives Modifies established guidelines, standards and processes, devises new approaches, and applies existing criteria in innovative ways. Identifies, evaluates and provides expertise and recommendations for the resolution of issues with assigned projects.  Participates at meetings with the public, stakeholders and councillors.  Assists with the preparation presentations and collaborate with training staff to develop training materials and deliver training and awareness sessions related to change being implemented. Maintains relationships with councillors, the public, consultants, government agencies, developers, suppliers and contractors by conducting engagement sessions with stakeholders, plan engagements and appropriate interventions to drive successful change implementation Enables continuous improvement, efficiency and effectiveness of services and formulates recommendations. Develops, maintains, implements and communicates change management framework, language, policies, procedures, tools and resources to support change Reviews and analyzes, recommend and prioritize new opportunities, continuous improvement, emerging technologies, tools, resources, methodologies and strategies to maintain and improve people change management practices. Ensures the proper maintenance of all required documentation and produces or supervises the production of such documents such as leading the design, development, delivery, coordination and evaluation of training related to change management to meet diverse needs of different stakeholders and audiences. Participates in studies, analyses, surveys, research and helps develop effective solutions for change methodologies and principles, types and stages of change management and contribute to the development of strategy and implementation plans for the division.. Establishes and maintains linkages to other units in the City to co-ordinate input and ensure effective partnership. Promotes standardization relating to project administration, documentation, processes and technical design. Ensures excellent customer service is provided to both internal and external clients. Assess, evaluate and anticipate organization and stakeholder readiness, ability and capacity to undergo change, makes recommendations to senior management and develops and implements plans for the enhancement of change capacity and capability. Develop corporate data analytics for performance analysis, including return on investment measures, and develop and advance recommendations for improvements.

Key Qualifications:

 1. Post-secondary education in a relevant discipline (e.g., Business Administration, Strategic Management, Organizational Development) or equivalent experience. Formal change management accreditation is an asset.

 2. Extensive experience in people change management in a major public or private sector organization, preferably in a unionized environment.

 3. Extensive experience leading change implementation and monitoring progress, with a proven track record in developing and executing change management activities such as creating tools, processes, engagement, and training plans.

 4. Experience working in an advisory capacity with senior leaders and to build and maintain collaborative relationships with stakeholders to meet corporate objectives.

 5. Strong strategic and program management skills, including managing, tracking, and reporting on change implementation and progress.

 6. Excellent interpersonal skills, including negotiation, influencing, and presentation abilities; adept in facilitating discussions in small to large groups.

7. Strong internal communication skills, with the ability to effectively engage staff, convey information across multiple platforms and ensure clear and consistent messaging across the progress.

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