hotel front desk clerk

Found in: Talent CA 2 C2 - 7 days ago

Chamberlain Settlement, Canada Howard Johnson Woodstock Full time
  • Education:
  • Expérience: Education
  • No degree, certificate or diplomaWork site environment
  • Non-smoking
  • Air conditionedWork setting
  • Hospitality industry
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer serviceComputer and technology knowledge
  • Multi-line switchboard
  • Word processing software
  • Database software
  • Central reservation system (CRS)
  • Internet
  • LightspeedSecurity and safety
  • Criminal record checkTransportation/travel information
  • Own vehicleWork conditions and physical capabilities
  • Attention to detail
  • Overtime requiredExperience
  • 1 year to less than 2 years
  • Durée de l'emploi: Temporaire
  • Langue de travail: Anglais
  • Heures de travail: 35 to 40 hours per week