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information technology

4 months ago

Ashcroft, Canada Ashcroft Terminal LTD Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience: Education
  • College/CEGEP
  • Computer scienceWork setting
  • General office
  • Office buildingTasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidentsSupervision
  • No supervision responsibilityComputer and technology knowledge
  • Unix
  • JavaOS
  • Website creation and management software
  • Database software
  • C++
  • Computerized testing systemWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneelingPersonal suitability
  • Accurate
  • Efficient interpersonal skills
  • Excellent written communication
  • JudgementScreening questions
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?Experience
  • 1 year to less than 2 yearsHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverageFinancial benefits
  • Registered Retirement Savings Plan (RRSP)Long term benefits
  • Long-term care insurance
  • Tax-Free Savings Account (TFSA)