front desk agent
Found in: Talent CA 2 C2 - 2 weeks ago
- Education: Secondary (high) school graduation certificate
- Experience: Will trainWork setting
- Hotel, motel, resortTasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer serviceWork conditions and physical capabilities
- Attention to detail
- Work under pressurePersonal suitability
- Efficient interpersonal skills
- Flexibility
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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hotel front desk manager
Found in: Talent CA 2 C2 - 2 weeks ago
Wetaskiwin, Canada Alberta Inn & Suites Full timeEducation: College/CEGEPExperience: 2 years to less than 3 yearsTasksDevelop and implement policies and procedures for daily operationsNegotiate with clients for the use of facilitiesPerform front desk dutiesArrange for and oversee maintenance activitiesEnforce policies and proceduresAddress customers' complaints or concernsAssist clients/guests with special...
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