customer service adviser

3 weeks ago

Milton, Canada KeAnu Inc. Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 yearsTasks
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing supportType of experience
  • Call centreWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environmentPersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Reliability
  • Team playerSupport for persons with disabilities
  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
  • Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
  • Participates in a government or community program or initiative that supports persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youthSupport for Veterans
  • Participates in a government or community program or initiative that supports Veterans
  • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
  • Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
  • Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers
  • Participates in a government or community program or initiative that supports mature workers
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
  • Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
  • Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

  • Customer Service Representative

    3 weeks ago

    Milton, Canada 511 Food Service Full time

    This position is responsible for overseeing the satisfaction of customers as it pertains to all operational functions of Company. This position is highly detail oriented, and requires the ability to multi-task and work independently in addition to a team environment. By providing superior customer service, strong communications with our customers is...

  • Customer Service Adviser

    4 weeks ago

    Milton, Canada Kenan Courier and Logistics Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for refunds and credits - Explain the type and cost of services offered - Maintain records and...

  • Customer Service Adviser

    4 weeks ago

    Milton, Canada KeAnu Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Answer written and oral inquiries - Assist in the preparation of brochures, reports, newsletters and other material - Address customers' complaints or concerns - Answer...

  • Customer Service Adviser

    2 weeks ago

    Milton, Canada KeAnu Inc. Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Answer written and oral inquiries - Assist in the preparation of brochures, reports, newsletters and other material - Address customers' complaints or...

  • Customer Service Adviser

    5 days ago

    Milton, Canada KeAnu Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Answer written and oral inquiries - Assist in the preparation of brochures, reports, newsletters and other material - Address customers' complaints or concerns - Answer...

  • Customer Service Adviser

    2 weeks ago

    Milton, Ontario, Canada KeAnu Inc. Full time

    Work Term: Permanent Work Language: English Hours: 35 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 yearsTasks: Answer written and oral inquiries Assist in the preparation of brochures, reports, newsletters and other material Address customers' complaints or concerns Answer inquiries and provide...

  • Customer Service Administrator

    3 weeks ago

    Milton, Canada Permacon Full time

    **Customer Service Administrator - Milton, ON**: - Milton, ON, CA- PermaconJob ID: 495144 Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products. Permacon is a division of _Oldcastle APG_ and operates 9 plants in Ontario and Quebec. We are currently looking for a **Customer Service...

  • Customer Service Administrator

    2 weeks ago

    Milton, Canada Permacon Full time

    **Customer Service Administrator - Milton, ON**: - Milton, ON, CA- PermaconJob ID: 493830 Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products. Permacon is a division of _Oldcastle APG_ and operates 9 plants in Ontario and Quebec. We are currently looking for a **Customer Service...

  • Customer Service Administrator

    2 weeks ago

    Milton, Ontario, Canada Permacon Full time

    Customer Service Administrator - Milton, ON:Milton, ON, CAPermaconJob ID: 495144Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products. Permacon is a division of _Oldcastle APG_ and operates 9 plants in Ontario and Quebec.We are currently looking for a Customer Service Administrator to fill a...

  • Customer Service Administrator

    2 weeks ago

    Milton, Canada Oldcastle APG Full time

    Job ID: 495144 Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products. Permacon is a division of Oldcastle APG and operates 9 plants in Ontario and Quebec. We are currently looking for a **Customer Service Administrator** to fill a position at our Milton facility. Reporting to the Customer...

  • Customer Service Administrator

    2 weeks ago

    Milton, Canada Oldcastle APG Full time

    Job ID: 493830 Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products. Permacon is a division of Oldcastle APG and operates 9 plants in Ontario and Quebec. We are currently looking for a **Customer Service Administrator** to fill a position at our Milton facility. Reporting to the Customer...

  • Customer/ Logistics Service Administrator

    3 weeks ago

    Milton, Canada AmerCareRoyal Full time

    **Summary/Objective** This position is responsible for overseeing the satisfaction of customers as it pertains to all operational functions of Company. This position is highly detail oriented and requires the ability to multi-task and work independently in addition to a team environment. By providing superior customer service, strong communications with our...

  • Summer Customer Service Representative

    3 days ago

    Milton, Canada LCBO Full time

    Location Address: 1025 Bronte Street South, Milton Salary / Pay: $17.85/hour Job Posting Description: - Summer Customer Service Representative At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for...

  • Summer Customer Service Representative

    1 week ago

    Milton, Canada LCBO Full time

    Location Address: 14 Main Street East, Milton Salary / Pay: $17.85/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the...

  • Generalist, Customer Care

    3 weeks ago

    Milton, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... - Position Summary:_ Available shifts are: - Sun - Thurs 8:30am - 5:30 pm EST- Tues -...

  • Supply Chain Coordinator

    2 months ago

    Milton, Canada 511 Food Service Full time

    **JOB SUMMARY** Communicate with supply chain, customers services and customers/sales reps regarding back orders. **GENERAL DUTIES AND RESPONSIBILITIES**: - Data Entry - Add, Update information into a Backorder File - Review inventory against backorders and work with Supply Chain and Customer Service to determine how to allocate inventory - Identify...

  • Supply Chain Coordinator

    2 weeks ago

    Milton, Ontario, Canada 511 Food Service Full time

    JOB SUMMARYCommunicate with supply chain, customers services and customers/sales reps regarding back orders.GENERAL DUTIES AND RESPONSIBILITIES: Data Entry Add, Update information into a Backorder File Review inventory against backorders and work with Supply Chain and Customer Service to determine how to allocate inventory Identify product availability dates...

  • Summer Customer Service Representative

    2 weeks ago

    Milton, Ontario, Canada LCBO Full time

    Location Address:1025 Bronte Street South, MiltonSalary / Pay: $17.85/hourJob Posting Description: Summer Customer Service RepresentativeAt the LCBO, we always have the right spirit Do you?We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our...

  • East Customer Care Generalist

    2 weeks ago

    Milton, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary: Shifts Available: - Tuesday to Saturday: 8:00AM to 5:00PM EST- Sunday...

  • Generalist, Customer Care

    3 weeks ago

    Milton, Canada Gordon Food Service Canada Ltd. Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **_Position Summary: _** **Available shifts are**: - **Sun - Thurs 8:30am - 5:30 pm...