user support technician

3 weeks ago


Brampton, Canada Quantum Byte Solutions Full time
  • Education:
  • Expérience: Education
  • Bachelor's degreeTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficultiesSecurity and safety
  • Basic security clearanceWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasksPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent written communication
  • Judgement
  • Team player
  • Time managementExperience
  • 1 year to less than 2 yearsOther benefits
  • Free parking available
  • Other benefits
  • Parking available
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week


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