technical support specialist – information technology

4 months ago

Oakville, Canada IT Minds Inc. Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateWork setting
  • Help desk
  • Consulting firm
  • Private company, corporation or industry
  • Office building
  • Private sectorComputer and technology knowledge
  • Jira
  • Intranet
  • Internet
  • Desktop applications
  • File management software
  • Word processing software
  • Communication software
  • MS Office
  • MS Windows
  • SpreadsheetWork conditions and physical capabilities
  • Attention to detailExperience
  • 1 year to less than 2 yearsOther benefits
  • Free parking availableSupport for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Does not require Canadian work experienceSupport for mature workers
  • Participates in a government or community program or initiative that supports mature workers
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
  • Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
  • Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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