guest service agent

3 weeks ago

Strathmore, Canada Filoxenia Inc. Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateWork setting
  • Hospitality industryTasks
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Address customers' complaints or concerns
  • Perform general office dutiesWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressurePersonal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Judgement
  • Organized
  • ReliabilityExperience
  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

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