Service advisor

4 weeks ago


Fredericton, Canada Coast Tire & Auto Service Ltd Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 to 44 hours per week
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificate
  • or equivalent experienceWork site environment
  • NoisyWork setting
  • Urban area
  • Willing to relocate
  • Retail/wholesale establishment/distribution centre
  • Automobile repair servicesTasks
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandiseComputer and technology knowledge
  • Database software
  • Internet
  • MS Outlook
  • MS Windows
  • Electronic mail
  • Electronic schedulerSecurity and safety
  • Driving record check (abstract)Transportation/travel information
  • Own transportation
  • Valid driver's licenceWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks
  • Standing for extended periods
  • Walking
  • Manual dexterityPersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learnerScreening questions
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?Experience
  • Experience an assetHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Bonus
  • Group insurance benefits
  • Life insurance
  • Pension planLong term benefits
  • Long-term care insurance
  • Maternity and parental benefitsOther benefits
  • Free parking available
  • Learning/training paid by employer
  • Other benefits

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