hotel night auditor
Found in: Talent CA 2 C2 - 7 days ago
Estevan, Canada
1799973 alberta ltd
Full time
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 yearsWork setting
- Hotel, motel, resortTasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer serviceWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressurePersonal suitability
- Client focus
- Flexibility
- Reliability
- Team playerOther benefits
- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
