front desk agent
4 weeks ago
- Education:
- Expérience: Education
- Secondary (high) school graduation certificateTasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer servicePersonal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team playerExperience
- Will trainHealth benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefitsFinancial benefits
- Registered Retirement Savings Plan (RRSP)
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
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