user support technician
3 weeks ago
- Education: College/CEGEP
- Experience: Experience an asset
- Computer science
- Network and system administration/administrator
- Computer technology/computer systems technology
- or equivalent experienceTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operationsComputer and technology knowledge
- Networking hardware
- Networking security
- Intranet
- Internet
- Servers
- Security software
- MS Office
- MS Windows
- SharePoint
- Wireless networksWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Manual dexterity
- Attention to detailPersonal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team playerHealth benefits
- Health care plan
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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Surrey, Canada Follow Soft Inc. Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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4 weeks ago
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