Parking Advisor

3 weeks ago

Edmonton, Canada Government of Alberta Full time

Role Responsibilities

The Alberta Infrastructure Parking Advisor team leads the parking administration program that applies to all Government of Alberta (GoA) ministries, with parking allocations located throughout the province and encompassing government-owned and leased spaces. As a Parking Advisor, you would be the primary contact and source of expertise for all parking coordinators within your assigned portfolio 

Reporting to the Parking Specialist, the Parking Advisor functions within applicable legislation, regulations, policies, guidelines, and standard. The Parking Advisor provides interpretation, advice, and guidance to client ministry contacts and monitors parking coordination and processing activities performed within client ministries to ensure the program is administered in accordance with relevant GoA and Alberta Infrastructure policies, directives, and guidelines. 

The incumbent plays a key role of:

Providing client ministry parking coordinators with guidance and resolve issues relating to the use and functionality of the GoA Online Parking Request Administration (OPRA) system. Analyzing and resolving complex parking program administration issues originating within the assigned portfolio of client ministries, including those associated with employee taxable benefits. Performing financial audits of taxable benefit deductions to ensure deductions are accurate and comply with the Federal Tax Act and Regulations. Providing guidance and direction to client ministry parking coordinators and employees in relation to determination of eligibility and reviews of taxable benefit appeals. Managing the provision of parking access materials to client ministry parking contacts, interpreting new and renewed lease documents to update associated work management systems with parking information, and conducting audits of parking lots and associated materials to reconcile and verify system information. Identifying issues and opportunities relating to the administration of the GoA parking program and provides recommendations to improve associated business and system processing practices.

Qualifications

Required

High school diploma and three years of related progressive experience.

Equivalency: Directly related experience or education considered on the basis of:

One year of experience for one year of education; or One year of education for one year of experience.

 
Demonstrated strong ability and skills of:

Interpersonal and relationship building skills Verbal and written communication skills, including ability to communicate with Alberta Infrastructure and client ministry staff and non-government representatives to explain and clarify parking policies and directives and resolve issues Analytical and problem solving skills to develop viable and effective solutions to issues and compile, summarize and coordinate information Organizational and time management skills Ability to work effectively and efficiently with minimal supervision Negotiation and conflict resolution skills Client focus, including sensitivity to impact of decisions on individuals and organizations Commitment to confidentiality, tact, and diplomacy, particularly when dealing with matters of a sensitive nature Planning, prioritizing, and coordinating multiple activities and assignments, often under tight timelines Working independently as well as lead and contribute within a team environment Coaching and guiding other people in business and system processing requirements and the use of automated systems Demonstrating initiative, sound judgment, creativity, and exceptional attention to detail and accuracy Pro-actively identifying concerns, issues, and potential solutions and recommendations applicable to the delivery of the GoA parking administration program Adapting to and coping with shifting priorities within a complex organization and continually changing business environment Strong working knowledge and experience with standard Business productivity tools (e.g., Microsoft Office, including Excel, Outlook, Word);

 
Experience in, or knowledge of, the following would be an asset.

GoA business plans, goals, strategies, and priorities as they relate to the Ministry Mandate, programs, and organization structure of Alberta Infrastructure and particularly the Properties Division branch and unit business and operational plans, structure, programs, and reporting relationships, and linkages to other areas of the Ministry and government Other legislation and regulations (e.g., Tax Act and Regulations in relation to parking as a taxable benefit; FOIP Act) Relevant inventory management systems such as FAMIS, BLIMS and/or OPRA, equivalencies will be considered.

Notes

Hours of work:
36.25 hours per week, Monday to Friday 8.15 am to 4.30 pm 

Applicants are advised to provide a cover letter and resume summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies. Your cover letter and resume will be used to assess your writing competency.

Links and information on what the GoA has to offer to prospective employees.

Working for the Alberta Public Service – Public Service Pension Plan (PSPP) – Leadership and mentorship programs Professional learning and development Positive workplace culture and work-life balance Research Alberta Public Service Careers tool –

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